INTERNATIONAL MANAGEMENT
SM 215 SPRING 2008

Instructor Information: Bunny Sgambelluri
Email: bunnyman46@yahoo.com
Pager: 476-4671
GCC: 735-5618
Office: D8b
Office Hours:
M-2:00-3:30; 6:30-7:30
W-2:00-3:30; 6:30-7:30

Course Description:

This course teaches students the managerial process within a global context and illustrates how culture affects the managerial decision process. Students will study International Strategic Planning, Organizing global structures, Effective Directing, Leading, International Human Resource Management, Cross-Cultural Business Practices, Negotiations, Leadership, Decision Making, Motivation, Communication Process sensitive to verbal and non-verbal languages, and Controlling operation results against international cross-cultural Performance Standards.

Prerequisites: Proposed SM108

Course Objectives: Upon completion of SM 215, the student will be able to:

1. interpret how culture affects the management process
2. compare and contrast cross-cultural business ethics and corporate social responsibility
3. demonstrate how other country factors, such as the legal, political/governmental, economic, technological systems affect the managerial process
4. develop strategies for internationalizing business operations
5. distinguish various international structures
6. analyze options for staffing, training global employees
7. analyze options for developing global managers for international operations
8. formulate cross-cultural communications, business practices and negotiations
9. contrast cross-cultural decision-making, leadership, and motivation techniques
10. construct ways to control management results against cultural global performance standards

Required Text
All students must obtain the course textbook

International Management, 4th Edition, Dowling & Welch

Course Activities
Students will be exposed to a cooperative learning experience to include but not limited to student discussions, student feedback, instructor specific feedback, group role play, jigsaw exercises, think-pair-share, group case analysis, group issues problem solving, collaborative projects, minute paper, PowerPoint presentations, industry guest speakers, and when scheduled-field trips. Students may also be assigned work outside the classroom that may include but not limited to library, Internet research projects or other assignments at the discretion of the instructor.

Credit Hours (3)

Meeting Dates and time
M/W 4:00 P.M. - 5:30 P.M.

Course Guidelines

Attendance: You are expected to be prompt for class meetings and attendance is required.
The instructor will take attendance at each class meeting.

Classroom Etiquette
As a courtesy to the class, all cell phones, pagers, and other electronic hardware must be off or on silent mode, also known as buzz mode. Emergency phone calls must be taken outside of the classroom. Portable audio/visual devices are not to be played during class.

Student Courtesy
Please note: During lectures, I will stop the lecture when students engaged in personal, disruptive conversation; I will continue when the disruption ends.

Class preparation
SM 215 International Management is a course directed to the real world of International Management; therefore, it is your responsibility and to your benefit to be current with chapter and assignment preparations. Being prepared for class not only affords you the opportunity to participate in the discussion, but also allows for easier class participation.

Assignments
Assignments-as scheduled-are expected on due dates; All Assignments must have all five items in the upper left-hand corner: (1) Student name, (2) Course number (SM215) (3) Assignment No., (4) MW class, (5) and Date. Assignments must be typewritten, double-spaced, and stapled. Deviations from these requirements will cause your papers to be rejected. And please note: only assignments from the class in attendance will be accepted; tendering assignments from other class periods is prohibited

Late Assignments
If justified, late assignments may be accepted. Under no circumstances, however, will late assignments be accepted past two consecutive class meetings after the due date. Letter grade "B" (89%) will be the highest grade attainable for accepted late assignments. The instructor reserves the right to make the final decision concerning late assignments.

Makeup Tests
It is your responsibility to make prior arrangements with the instructor-before the scheduled mid-term and final exams dates-before makeup will be allowed. Makeup exams may be different from scheduled exams. The instructor reserves the right to assign a comprehensive research paper or other assignments in lieu of a makeup exam. And in fairness to students who take their scheduled exams, the instructor reserves the right to make the final decision concerning makeup exams.

Participation
Always remember that you are unique individuals; each of you have prior knowledge, special experiences, and authentic contributions you bring to the class meetings. Please feel free to express your ideas and comments; it is important to all of us; we all can learn from each other-please participate!

Class Make-up
In the event classes are postponed as a result of a power outage, water outage, bomb scare, typhoon, or other natural disasters, all classes missed will be made up by: (1) extending the class meeting time an additional 15-20 minutes until the contact hours missed are met or (2) scheduling the classes on a Friday or Saturday as well as other arrangements.
Students with Special Needs
In compliance with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA), a student who wishes to receive some instructional accommodation, because of a documented sensory and/or learning disability, should meet with the instructor to discuss this accommodation. The student must have been identified, as "special needs" by the college and an appropriate letter must be provided by the Accommodative Services Coordinator to the course instructor. Provisions for accommodations will be made by the instructor based upon written guidelines from the college's Office of Accommodative Services.

Grading Procedure: Grading Scale:
Final Grade:
Tests (Mid-Term (30%) & Finals (30%) 60% A 90 - 100
Assignments 25% B 80 - 89
Attendance/participation 15% C 70 - 79
Total 100% D 60 - 69
F 0 - 59

TENTATIVE SM215 SPRING 2008 SCHEDULE

Course Disclaimer
The syllabus is tentative and subject to modifications according to progress, needs and interest of students.

WEEK DATE CHAPTER ASSIGNMENTS COMMENTS
Week 1 International Mngt. Process Handout #1
Week 2 Defining International HRM Ch 1 Textbook
Week 3 Cross-National Ethics/Social Responsibility Handout #2
Week 4 The Organizational Context Ch 2 Textbook
Week 5 Sustaining International Business Operation Ch 3 Textbook
Week 6 Recruiting & Selecting Staff for International Assignments Ch 4 Textbook
Week 7 International Managerial Staffing Handout #7
Week 8 International Managerial Staffing
Mid-term Handout #7
Week 9 Re-entry & Career Issues Ch 7 Textbook
Week 10 Effective International HR Mngt. Handout #8
Week 11 Industrial Relations Ch 9 Textbook
Week 12 Cross-Cultural Business Practices Handout # 10
Week 13 Cross-Cultural Business Practices Handout # 10
Week 14 IHRM Trends & Future Challenges Ch 11 Textbook
Week 15 Cross-Cultural Leadership
Finals Handout # 12

Formative Assessments
25% of final grade

For Assignment format requirements review page 2 syllabus; and this is very important: students must submit a full discussion on submitted answers to receive full credit-no short answers!

Assignment #1 Due Week 3
Handout #1 Research Arab or Islamic business practices and advise your business colleagues on the proper protocol to use when conducting business and managing.

Assignment #2 Due Week 5
Page 53 Discussion Question & Exercises; answer only questions 3, 4, 5, & 6;
Please submit a discussion on your answers-no short responses!

Assignment #3 Due Week 8
Page 77 Discussion Question & Exercises answer only questions 2, 3, 4, 5
Please submit a discussion on your answers-no short responses!

Assignment #4 Due Week 10
Page 179 Discussion Question & Exercises answer only questions 4, 5 & 6;
Please submit a discussion on your answers-no short responses!

Assignment #5 Due Week 13
Page 226 Discussion Question & Exercises answer only questions 3, 4 & 5;
Please submit a discussion on your answers-no short responses!

Assignment #6 Due Week 15
Page 273 Discussion Question & Exercises answer only questions 3, 4 & 5;
Please submit a discussion on your answers-no short responses!